Ground Operations Controller based at Ryanair's Head Office in Airside Business Park, Swords, Ireland, working in the Operations Control Centre. This is a shift-based role on a rotating 4 on / 4 off schedule, including night shifts. The starting salary is €36,000 per year with a €6,000 annual performance-based bonus, rising to €40,000 in year one plus €6,000 bonus. Responsibilities include serving as the point of contact and direction for all airports in the Ryanair network, identifying under-performance in punctuality, revenue collection, customer service, and safety and security, producing timely reports, coordinating EU261 care during disruptions, and supporting the Customer Services Department and the Helpdesk. Qualifications include fluent English (additional European languages are a plus), excellent verbal and written communication skills, strong MS Word/Excel proficiency, ability to work shifts and weekends, knowledge of the Ryanair route network and policies, familiarity with EU261 2004, prior airline operations experience, and the ability to work under pressure. Benefits include discounted travel to over 235 destinations, a flexible benefits package, pension contributions, additional annual leave, tax-free vouchers, life insurance, extra long-service leave for long service, a cycle-to-work scheme, and other career progression opportunities.

Ground Operations Controller based at Ryanair's Head Office in Airside Business Park, Swords, Ireland, working in the Operations Control Centre. This is a shift-based role on a rotating 4 on / 4 off schedule, including night shifts. The starting salary is €36,000 per year with a €6,000 annual performance-based bonus, rising to €40,000 in year one plus €6,000 bonus. Responsibilities include serving as the point of contact and direction for all airports in the Ryanair network, identifying under-performance in punctuality, revenue collection, customer service, and safety and security, producing timely reports, coordinating EU261 care during disruptions, and supporting the Customer Services Department and the Helpdesk. Qualifications include fluent English (additional European languages are a plus), excellent verbal and written communication skills, strong MS Word/Excel proficiency, ability to work shifts and weekends, knowledge of the Ryanair route network and policies, familiarity with EU261 2004, prior airline operations experience, and the ability to work under pressure. Benefits include discounted travel to over 235 destinations, a flexible benefits package, pension contributions, additional annual leave, tax-free vouchers, life insurance, extra long-service leave for long service, a cycle-to-work scheme, and other career progression opportunities.