Mercier Consultancy Group is a premier international staffing firm that connects top talent with leading global brands and supports professionals pursuing Danish-speaking opportunities in Europe. We are seeking a Danish-speaking Fitbit Customer Support Specialist to join our team on-site in Portugal. In this role within the fitness and wellness sector, you will serve as an ambassador for health technology, helping users achieve their wellness goals while building a rewarding career abroad.

Key Responsibilities: - Provide high-quality technical and functional support to Fitbit users via phone, email, and chat. - Help customers maximize their fitness trackers and wellness software features. - Troubleshoot synchronization issues, hardware concerns, and app-related queries. - Maintain a knowledge base of the latest fitness technology trends and product updates. - Deliver empathetic, expert service that reflects the premium nature of the brand. - Collaborate with international teams to optimize the overall user experience in health and wellness. - Represent the company with professionalism in one of the most exciting Danish-speaking roles in Portugal.

Mercier Consultancy Group is a premier international staffing firm that connects top talent with leading global brands and supports professionals pursuing Danish-speaking opportunities in Europe. We are seeking a Danish-speaking Fitbit Customer Support Specialist to join our team on-site in Portugal. In this role within the fitness and wellness sector, you will serve as an ambassador for health technology, helping users achieve their wellness goals while building a rewarding career abroad.

Key Responsibilities: - Provide high-quality technical and functional support to Fitbit users via phone, email, and chat. - Help customers maximize their fitness trackers and wellness software features. - Troubleshoot synchronization issues, hardware concerns, and app-related queries. - Maintain a knowledge base of the latest fitness technology trends and product updates. - Deliver empathetic, expert service that reflects the premium nature of the brand. - Collaborate with international teams to optimize the overall user experience in health and wellness. - Represent the company with professionalism in one of the most exciting Danish-speaking roles in Portugal.