Mercier Consultancy Group is seeking a Czech-speaking Customer Support Specialist for an on-site role in Slovakia. The successful candidate will deliver high-quality technical and general assistance to clients via phone, email, and live chat, maintaining customer satisfaction and adhering to QA standards. Responsibilities include resolving inquiries with empathy and efficiency, documenting interactions accurately in the CRM, and collaborating with cross-functional teams to resolve complex issues while representing the brand with professionalism and product knowledge. Requirements include native or fluent Czech (spoken and written); EU passport (mandatory) to facilitate relocation; prior experience in customer support is preferred but not required; strong problem-solving skills and the ability to multitask in a fast-paced environment. On-site in Slovakia. We offer a competitive salary package, fully paid training, comprehensive health insurance, a relocation package, monthly performance bonuses, and career development opportunities. To apply, please submit your CV and our recruitment team will be in touch.

Mercier Consultancy Group is seeking a Czech-speaking Customer Support Specialist for an on-site role in Slovakia. The successful candidate will deliver high-quality technical and general assistance to clients via phone, email, and live chat, maintaining customer satisfaction and adhering to QA standards. Responsibilities include resolving inquiries with empathy and efficiency, documenting interactions accurately in the CRM, and collaborating with cross-functional teams to resolve complex issues while representing the brand with professionalism and product knowledge. Requirements include native or fluent Czech (spoken and written); EU passport (mandatory) to facilitate relocation; prior experience in customer support is preferred but not required; strong problem-solving skills and the ability to multitask in a fast-paced environment. On-site in Slovakia. We offer a competitive salary package, fully paid training, comprehensive health insurance, a relocation package, monthly performance bonuses, and career development opportunities. To apply, please submit your CV and our recruitment team will be in touch.