Join Our Team and Make an Impact We are seeking a Customer Success Manager to drive growth in the German market and help clients maximize the value of our digital learning solutions. As a trusted advisor, you will build strong relationships, guide onboarding, and support ongoing engagement to deliver successful programs.

What you’ll do: - Build and maintain relationships with clients, understanding their evolving training needs. - Lead onboarding as a goFLUENT product expert, ensuring a smooth and impactful start. - Drive engagement and success by analyzing client data, conducting business reviews, and implementing strategies to boost satisfaction. - Identify upsell opportunities and expand client partnerships. - Collect feedback, optimize learner experiences, and contribute to product evolution. - Share industry best practices and training optimization strategies with clients.

What we offer: - Hybrid work arrangement with the option to work from our offices; goFLUENT is a Swiss-based company with a global footprint. - Dynamic, startup-like culture within a 26-year-old multinational environment. - Global learning opportunities and language programs. - Comprehensive onboarding and mentoring. - Competitive benefits including medical insurance and team-building events. - Flexible perks such as reduced hours on Fridays and August.

Join Our Team and Make an Impact We are seeking a Customer Success Manager to drive growth in the German market and help clients maximize the value of our digital learning solutions. As a trusted advisor, you will build strong relationships, guide onboarding, and support ongoing engagement to deliver successful programs.

What you’ll do: - Build and maintain relationships with clients, understanding their evolving training needs. - Lead onboarding as a goFLUENT product expert, ensuring a smooth and impactful start. - Drive engagement and success by analyzing client data, conducting business reviews, and implementing strategies to boost satisfaction. - Identify upsell opportunities and expand client partnerships. - Collect feedback, optimize learner experiences, and contribute to product evolution. - Share industry best practices and training optimization strategies with clients.

What we offer: - Hybrid work arrangement with the option to work from our offices; goFLUENT is a Swiss-based company with a global footprint. - Dynamic, startup-like culture within a 26-year-old multinational environment. - Global learning opportunities and language programs. - Comprehensive onboarding and mentoring. - Competitive benefits including medical insurance and team-building events. - Flexible perks such as reduced hours on Fridays and August.