Hybrid Customer Success Manager based in Budapest, Hungary, focusing on cloud services within Deutsche Telekom IT Solutions' T Cloud Public portfolio. You will take technical responsibility for delivering TCP services to customers, managing contract outcomes, and driving value for the customer and the business. Responsibilities include strategically developing the assigned TCP customers, advising on initial usage and ongoing cloud optimization (consumption push and upselling), and actively participating in the relevant TCP vertical squad. You will help prevent churn through proactive analysis of customer needs, support ongoing optimization and development of the customer success function, and promote a service-excellence culture across the organization. Additional duties include customer satisfaction, planning and forecasting participation, translating customer requirements into the TCP demand process, and supporting the development of cloud-handling capabilities. Qualifications include OTC Practitioner or comparable AMIGO Hyperscaler certifications, Agile methodologies (Scrum, Kanban, DevOps or equivalents). Preferred certifications: DevOps Foundation and OTC Architect. Candidates should have a degree in computer science, engineering, or related field, deep knowledge of cloud ecosystems (IaaS, PaaS, SaaS), experience with AWS, Microsoft Azure, Google, and Rackspace, and strong communication skills in German and English. Willingness to travel nationally and internationally. Remote work is available within Hungary due to European taxation regulations. Be part of Europe's big

Hybrid Customer Success Manager based in Budapest, Hungary, focusing on cloud services within Deutsche Telekom IT Solutions' T Cloud Public portfolio. You will take technical responsibility for delivering TCP services to customers, managing contract outcomes, and driving value for the customer and the business. Responsibilities include strategically developing the assigned TCP customers, advising on initial usage and ongoing cloud optimization (consumption push and upselling), and actively participating in the relevant TCP vertical squad. You will help prevent churn through proactive analysis of customer needs, support ongoing optimization and development of the customer success function, and promote a service-excellence culture across the organization. Additional duties include customer satisfaction, planning and forecasting participation, translating customer requirements into the TCP demand process, and supporting the development of cloud-handling capabilities. Qualifications include OTC Practitioner or comparable AMIGO Hyperscaler certifications, Agile methodologies (Scrum, Kanban, DevOps or equivalents). Preferred certifications: DevOps Foundation and OTC Architect. Candidates should have a degree in computer science, engineering, or related field, deep knowledge of cloud ecosystems (IaaS, PaaS, SaaS), experience with AWS, Microsoft Azure, Google, and Rackspace, and strong communication skills in German and English. Willingness to travel nationally and internationally. Remote work is available within Hungary due to European taxation regulations. Be part of Europe's big