Join Our Team & Make an Impact. We are seeking a German-speaking Customer Success Manager to grow the German market and maximize the value of our digital learning solutions for goFLUENT. As a trusted partner to our clients, you will build and maintain strong relationships, understand evolving training needs, and drive engagement and long-term growth. You will lead onboarding as a goFLUENT product expert, analyze client data, conduct business reviews, and implement strategies to enhance satisfaction. You will identify upsell opportunities and expand client partnerships, while gathering feedback to improve the learner experience. You will share industry best practices and thought leadership in digital learning with clients. The role is hybrid in Lisbon, Portugal. Requirements: fluent or bilingual in German, intermediate English, excellent communication and analytical skills, highly organized, proactive problem-solver with a growth mindset, and a team player who values collaboration. Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus. We offer a dynamic, startup-like environment within a fast-growing, international company, with onboarding support, and the ability to work from multiple offices worldwide.

Join Our Team & Make an Impact. We are seeking a German-speaking Customer Success Manager to grow the German market and maximize the value of our digital learning solutions for goFLUENT. As a trusted partner to our clients, you will build and maintain strong relationships, understand evolving training needs, and drive engagement and long-term growth. You will lead onboarding as a goFLUENT product expert, analyze client data, conduct business reviews, and implement strategies to enhance satisfaction. You will identify upsell opportunities and expand client partnerships, while gathering feedback to improve the learner experience. You will share industry best practices and thought leadership in digital learning with clients. The role is hybrid in Lisbon, Portugal. Requirements: fluent or bilingual in German, intermediate English, excellent communication and analytical skills, highly organized, proactive problem-solver with a growth mindset, and a team player who values collaboration. Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus. We offer a dynamic, startup-like environment within a fast-growing, international company, with onboarding support, and the ability to work from multiple offices worldwide.