Translate strategic decisions into a delivery plan, launch approach, and cross-functional execution rhythm.
Define end-to-end solution requirements and artifacts, including functional and non-functional requirements, customer experience expectations, and operational considerations across the merchant and internal journeys.
Determine platform development needs to bring in-store solutions to life by mapping requirements to current capabilities, in-flight initiatives, and gaps requiring prioritization and funding.
Partner with Technology and platform stakeholders to agree scope, sequencing, resources, and milestones; proactively manage risks and decisions to keep the launch on track.
Manage stakeholder communications across a matrix organization; establish operating cadence, decision forums, and necessary documentation.

Key requirements

Translate strategic decisions into a delivery plan, launch approach, and cross-functional execution rhythm.
Define end-to-end solution requirements and artifacts, including functional and non-functional requirements, customer experience expectations, and operational considerations across the merchant and internal journeys.
Determine platform development needs to bring in-store solutions to life by mapping requirements to current capabilities, in-flight initiatives, and gaps requiring prioritization and funding.
Partner with Technology and platform stakeholders to agree scope, sequencing, resources, and milestones; proactively manage risks and decisions to keep the launch on track.
Manage stakeholder communications across a matrix organization; establish operating cadence, decision forums, and necessary documentation.

Jobs at J.P. Morgan

4 active roles from this employer in the JobMatcher catalog.

All company jobs

Jobs at J.P. Morgan

4 active roles from this employer in the JobMatcher catalog.

All company jobs

About the role

J.P. Morgan's Merchant Services team is seeking an Omnichannel Solutions Product Manager to bridge strategy and end-to-end delivery for omnichannel payment solutions. This on-site, London-based role requires partnering with Product, Technology and other stakeholders to translate customer needs into actionable requirements and to deliver a scalable solution launch.

Responsibilities

Translate strategic decisions into a delivery plan, launch approach, and cross-functional execution rhythm.
Define end-to-end solution requirements and artifacts, including functional and non-functional requirements, customer experience expectations, and operational considerations across the merchant and internal journeys.
Determine platform development needs to bring in-store solutions to life by mapping requirements to current capabilities, in-flight initiatives, and gaps requiring prioritization and funding.
Partner with Technology and platform stakeholders to agree scope, sequencing, resources, and milestones; proactively manage risks and decisions to keep the launch on track.
Manage stakeholder communications across a matrix organization; establish operating cadence, decision forums, and necessary documentation.
Lead configuration and customization of JP Morgan products and solutions, often with Technology, to fit complex client use cases.
Identify development requirements for product enhancements based on customer feedback and platform opportunities.
Translate customer needs into product requirements and collaborate with product and engineering teams to deliver measurable v

About the role

J.P. Morgan's Merchant Services team is seeking an Omnichannel Solutions Product Manager to bridge strategy and end-to-end delivery for omnichannel payment solutions. This on-site, London-based role requires partnering with Product, Technology and other stakeholders to translate customer needs into actionable requirements and to deliver a scalable solution launch.

Responsibilities

Translate strategic decisions into a delivery plan, launch approach, and cross-functional execution rhythm.
Define end-to-end solution requirements and artifacts, including functional and non-functional requirements, customer experience expectations, and operational considerations across the merchant and internal journeys.
Determine platform development needs to bring in-store solutions to life by mapping requirements to current capabilities, in-flight initiatives, and gaps requiring prioritization and funding.
Partner with Technology and platform stakeholders to agree scope, sequencing, resources, and milestones; proactively manage risks and decisions to keep the launch on track.
Manage stakeholder communications across a matrix organization; establish operating cadence, decision forums, and necessary documentation.
Lead configuration and customization of JP Morgan products and solutions, often with Technology, to fit complex client use cases.
Identify development requirements for product enhancements based on customer feedback and platform opportunities.
Translate customer needs into product requirements and collaborate with product and engineering teams to deliver measurable v

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