Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Denmark. In this on-site role, you will provide high-quality technical and functional support to Fitbit users via phone, email, and chat, helping customers maximize their fitness trackers and wellness software features. You will troubleshoot sync issues, hardware concerns, and app-related queries within the fitness and wellness domain. Maintain a knowledge base of the latest fitness technology trends and product updates, and deliver empathetic, expert service that reflects the premium Fitbit brand. You will collaborate with international teams to optimize the user experience. Requirements include native or fluent Danish (spoken and written) and a valid EU passport. English proficiency is essential for collaboration. Previous experience in technical support or customer relations is advantageous. The role offers fully paid training, health insurance, relocation assistance, a monthly performance bonus, and opportunities to work in a dynamic European environment.

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Denmark. In this on-site role, you will provide high-quality technical and functional support to Fitbit users via phone, email, and chat, helping customers maximize their fitness trackers and wellness software features. You will troubleshoot sync issues, hardware concerns, and app-related queries within the fitness and wellness domain. Maintain a knowledge base of the latest fitness technology trends and product updates, and deliver empathetic, expert service that reflects the premium Fitbit brand. You will collaborate with international teams to optimize the user experience. Requirements include native or fluent Danish (spoken and written) and a valid EU passport. English proficiency is essential for collaboration. Previous experience in technical support or customer relations is advantageous. The role offers fully paid training, health insurance, relocation assistance, a monthly performance bonus, and opportunities to work in a dynamic European environment.