Mercier Consultancy Group is a premier international staffing firm connecting elite talent with leading global brands. We are seeking a Danish-speaking Fitbit Customer Support Specialist to join our client’s team in Athens, Greece. This role provides high-quality technical and functional support to Fitbit users via phone, email, and chat, helping customers maximize the features of their fitness trackers and wellness software.

Key Responsibilities: - Provide high-quality technical and functional support to Fitbit users via phone, email, and chat. - Empower customers to maximize fitness tracker features and wellness software. - Troubleshoot syncing issues, hardware concerns, and app-related queries. - Maintain a knowledge base of the latest fitness technology trends and product updates. - Deliver empathetic, expert service that aligns with the premium brand. - Collaborate with international teams to optimize the user experience in health and wellness. - Represent the company professionally in this Danish-speaking role in Athens.

Mercier Consultancy Group is a premier international staffing firm connecting elite talent with leading global brands. We are seeking a Danish-speaking Fitbit Customer Support Specialist to join our client’s team in Athens, Greece. This role provides high-quality technical and functional support to Fitbit users via phone, email, and chat, helping customers maximize the features of their fitness trackers and wellness software.

Key Responsibilities: - Provide high-quality technical and functional support to Fitbit users via phone, email, and chat. - Empower customers to maximize fitness tracker features and wellness software. - Troubleshoot syncing issues, hardware concerns, and app-related queries. - Maintain a knowledge base of the latest fitness technology trends and product updates. - Deliver empathetic, expert service that aligns with the premium brand. - Collaborate with international teams to optimize the user experience in health and wellness. - Represent the company professionally in this Danish-speaking role in Athens.