Veolia Group is seeking a Senior Technical Support Engineer to deliver advanced technical support across ELGA systems and partner networks. This office-based role is in Lane End, High Wycombe, United Kingdom, with international travel. It is a permanent, full-time position (37 hours per week, Monday to Friday). Benefits include 25 days of annual leave plus UK bank holidays, pension, private medical insurance, private GP access, a company bonus scheme, and more. The successful candidate will provide expert technical support before and after sales, work with customers and partners to ensure optimal system performance, and contribute to beta testing and documentation. Responsibilities include providing advanced technical support across ELGA systems, traveling to customer sites in the UK and overseas to diagnose and resolve complex issues, supporting large-scale installations with validation and performance troubleshooting, developing and maintaining technical documentation, participating in product risk assessments, delivering technical training for partner teams globally, and managing warranty claims. The role requires a strong technical background in water treatment systems, understanding of mechanical and control systems, experience diagnosing faults with tools such as multimeters or oscilloscopes, excellent communication, and the ability to work independently or as part of a team. Desirable qualifications include prior experience as a Technical Support Engineer or Service Engineer, a background in mechanical or chemical engineering, a relevant qualification (e.g., BTEC Lev
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Veolia Group is seeking a Senior Technical Support Engineer to deliver advanced technical support across ELGA systems and partner networks. This office-based role is in Lane End, High Wycombe, United Kingdom, with international travel. It is a permanent, full-time position (37 hours per week, Monday to Friday). Benefits include 25 days of annual leave plus UK bank holidays, pension, private medical insurance, private GP access, a company bonus scheme, and more. The successful candidate will provide expert technical support before and after sales, work with customers and partners to ensure optimal system performance, and contribute to beta testing and documentation. Responsibilities include providing advanced technical support across ELGA systems, traveling to customer sites in the UK and overseas to diagnose and resolve complex issues, supporting large-scale installations with validation and performance troubleshooting, developing and maintaining technical documentation, participating in product risk assessments, delivering technical training for partner teams globally, and managing warranty claims. The role requires a strong technical background in water treatment systems, understanding of mechanical and control systems, experience diagnosing faults with tools such as multimeters or oscilloscopes, excellent communication, and the ability to work independently or as part of a team. Desirable qualifications include prior experience as a Technical Support Engineer or Service Engineer, a background in mechanical or chemical engineering, a relevant qualification (e.g., BTEC Lev
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