Emerson is seeking a Customer Support Administrator to join our team in Cumbernauld, United Kingdom. This hybrid role delivers professional, accurate, and timely support for customer enquiries across the quotation-to-order process, ensuring quotations, orders, and associated documentation are managed in line with established procedures and quality standards. The role involves collaborating with Sales, Applications Engineering, Product Management, Operations, Supply Chain, and Finance to gather technical and commercial information, reviewing and processing purchase orders, generating order acknowledgements, and supporting on-time order fulfillment. Additional responsibilities include contract review, maintaining accurate customer data in approved systems, and supporting continuous improvement initiatives to enhance customer service and data quality. The ideal candidate will possess strong organizational and administrative skills, excellent written and verbal communication, and proficiency with Microsoft Office applications, with the ability to manage multiple priorities and meet deadlines. Preferred qualifications include experience in an industrial, manufacturing, engineering, or technical environment, familiarity with ERP (Oracle & JDE) and CRM systems, and experience supporting international customers or channel partners.

Emerson is seeking a Customer Support Administrator to join our team in Cumbernauld, United Kingdom. This hybrid role delivers professional, accurate, and timely support for customer enquiries across the quotation-to-order process, ensuring quotations, orders, and associated documentation are managed in line with established procedures and quality standards. The role involves collaborating with Sales, Applications Engineering, Product Management, Operations, Supply Chain, and Finance to gather technical and commercial information, reviewing and processing purchase orders, generating order acknowledgements, and supporting on-time order fulfillment. Additional responsibilities include contract review, maintaining accurate customer data in approved systems, and supporting continuous improvement initiatives to enhance customer service and data quality. The ideal candidate will possess strong organizational and administrative skills, excellent written and verbal communication, and proficiency with Microsoft Office applications, with the ability to manage multiple priorities and meet deadlines. Preferred qualifications include experience in an industrial, manufacturing, engineering, or technical environment, familiarity with ERP (Oracle & JDE) and CRM systems, and experience supporting international customers or channel partners.