AT&T is seeking an on-site Inbound Call Center Sales Representative in Charlotte, North Carolina to be the voice of the company, delivering exceptional customer service while driving sales for business customers. In this role you’ll assist customers with requests, questions, and inquiries on all products and services, including billing, activations and changes, credits and adjustments, troubleshooting, and advanced technical support, using multiple tools and systems to update accounts and resolve issues. You’ll provide personalized recommendations for AT&T’s latest products and services with a consultative approach to help meet monthly sales goals and deliver an outstanding customer experience.

What you’ll do: instill confidence and loyalty through active listening and clear explanations of bills, rate plans, and features; engage with Tier 3 support and third-party vendors as needed; handle WLNP, relocations, combined bill support, after-hours inquiries, and prepaid service; troubleshoot voice and data issues across networks; get customers up and running with the latest devices and software. This full-time position (40 hours/week) requires a set schedule within 7:45am–7pm Monday–Friday, with occasional overtime.

What you can look forward to: paid training, benefits, and the opportunity to grow your career at AT&T. The starting pay is $23.55 USD per hour plus commissions (up to 300% if sales goals are met).

AT&T is seeking an on-site Inbound Call Center Sales Representative in Charlotte, North Carolina to be the voice of the company, delivering exceptional customer service while driving sales for business customers. In this role you’ll assist customers with requests, questions, and inquiries on all products and services, including billing, activations and changes, credits and adjustments, troubleshooting, and advanced technical support, using multiple tools and systems to update accounts and resolve issues. You’ll provide personalized recommendations for AT&T’s latest products and services with a consultative approach to help meet monthly sales goals and deliver an outstanding customer experience.

What you’ll do: instill confidence and loyalty through active listening and clear explanations of bills, rate plans, and features; engage with Tier 3 support and third-party vendors as needed; handle WLNP, relocations, combined bill support, after-hours inquiries, and prepaid service; troubleshoot voice and data issues across networks; get customers up and running with the latest devices and software. This full-time position (40 hours/week) requires a set schedule within 7:45am–7pm Monday–Friday, with occasional overtime.

What you can look forward to: paid training, benefits, and the opportunity to grow your career at AT&T. The starting pay is $23.55 USD per hour plus commissions (up to 300% if sales goals are met).