Role: Service Delivery Manager. Location: Remote, United States. Schedule: Full-Time. Department/Specialty: Core Technology Services. Salary: $125,689.26 – $170,049.54. Eligible for an annual bonus. This remote role supports our clinical and business teams by ensuring stable network connectivity through effective management of Managed Service Providers (MSPs).

Key responsibilities: - Lead network service excellence by driving MSPs to meet and exceed performance benchmarks, acting as the strategic bridge between internal teams and external vendors to resolve delivery issues before they impact the organization. - Optimize the total cost of ownership with rigorous financial oversight of network investments, balancing high-quality outcomes with fiscal responsibility. - Support continuous infrastructure evolution by identifying service improvement opportunities and approving root cause analyses to prevent recurring issues. - Champion operational integrity by ensuring all vendor activities align with corporate security policies, architectural standards, and risk management protocols.

Role: Service Delivery Manager. Location: Remote, United States. Schedule: Full-Time. Department/Specialty: Core Technology Services. Salary: $125,689.26 – $170,049.54. Eligible for an annual bonus. This remote role supports our clinical and business teams by ensuring stable network connectivity through effective management of Managed Service Providers (MSPs).

Key responsibilities: - Lead network service excellence by driving MSPs to meet and exceed performance benchmarks, acting as the strategic bridge between internal teams and external vendors to resolve delivery issues before they impact the organization. - Optimize the total cost of ownership with rigorous financial oversight of network investments, balancing high-quality outcomes with fiscal responsibility. - Support continuous infrastructure evolution by identifying service improvement opportunities and approving root cause analyses to prevent recurring issues. - Champion operational integrity by ensuring all vendor activities align with corporate security policies, architectural standards, and risk management protocols.