Optum Technology's Avery Voice team is redefining patient experience through cutting-edge conversational AI. The Lead Software Engineer will design, develop, and deploy AI-powered voice solutions and integrate and fine-tune Large Language Models to enhance intent recognition and conversational capabilities. You will architect and maintain scalable cloud-based services and APIs that support real-time voice interactions, and collaborate with cross-functional teams to translate user requirements into technical specifications for generative AI agents. You will evaluate emerging trends in conversational AI and LLM technologies to inform solution design and strategic innovation, and monitor and optimize bot performance to ensure high accuracy and efficient routing. The role emphasizes responsible AI practices. Preferred qualifications include DevOps/CI/CD standards and cloud/distributed architecture design patterns. Telecommuting is available within the United States in accordance with UnitedHealth Group's Telecommuter Policy. Salary ranges from $112,700 to $193,200 annually. UnitedHealth Group is an equal opportunity employer.

Optum Technology's Avery Voice team is redefining patient experience through cutting-edge conversational AI. The Lead Software Engineer will design, develop, and deploy AI-powered voice solutions and integrate and fine-tune Large Language Models to enhance intent recognition and conversational capabilities. You will architect and maintain scalable cloud-based services and APIs that support real-time voice interactions, and collaborate with cross-functional teams to translate user requirements into technical specifications for generative AI agents. You will evaluate emerging trends in conversational AI and LLM technologies to inform solution design and strategic innovation, and monitor and optimize bot performance to ensure high accuracy and efficient routing. The role emphasizes responsible AI practices. Preferred qualifications include DevOps/CI/CD standards and cloud/distributed architecture design patterns. Telecommuting is available within the United States in accordance with UnitedHealth Group's Telecommuter Policy. Salary ranges from $112,700 to $193,200 annually. UnitedHealth Group is an equal opportunity employer.