RateHawk, part of Emerging Travel Group and known for ZenHotels and Roundtrip, is a pioneering travel-tech company with a global footprint across more than 220 markets. Our mission is to create, distribute, and operate convenient travel products. We are seeking an Account Manager to maintain and develop relationships with our clients and strengthen our local market presence. This is a remote vacancy open to candidates residing in Lombardy, Italy.

Responsibilities include expanding and consolidating the presence in the assigned territory; maintaining and developing relationships with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase performance; collaborating with the sales team to identify and grow opportunities; providing system training to existing and new partners; positioning the brand within the travel trade through product presentations and networking events; addressing incident issues to ensure partner support; overseeing payments and ensuring accuracy in transaction processing; traveling approximately 40-50% of the time for meetings, industry events, and other business-related activities; providing market and competitive environment analyses; delivering regular reports through CRM and internal systems; maximizing and developing API deals with current and potential partners.

RateHawk, part of Emerging Travel Group and known for ZenHotels and Roundtrip, is a pioneering travel-tech company with a global footprint across more than 220 markets. Our mission is to create, distribute, and operate convenient travel products. We are seeking an Account Manager to maintain and develop relationships with our clients and strengthen our local market presence. This is a remote vacancy open to candidates residing in Lombardy, Italy.

Responsibilities include expanding and consolidating the presence in the assigned territory; maintaining and developing relationships with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase performance; collaborating with the sales team to identify and grow opportunities; providing system training to existing and new partners; positioning the brand within the travel trade through product presentations and networking events; addressing incident issues to ensure partner support; overseeing payments and ensuring accuracy in transaction processing; traveling approximately 40-50% of the time for meetings, industry events, and other business-related activities; providing market and competitive environment analyses; delivering regular reports through CRM and internal systems; maximizing and developing API deals with current and potential partners.