Grafana Labs is seeking a Senior Partner Development Program Manager to own the OEM and technology partner programs, including the plugin marketplace. This role combines program management, data-driven decision making, strategic thinking, and relationship management to scale our product partnerships portfolio. You will manage the full lifecycle of partner relationships—from onboarding to activation and renewal—with the Business Development Manager on upsell opportunities. You will drive partner operational success and revenue goals through scalable, automated communications and by leveraging AI. Cross-functional collaboration will ensure negotiated contracts and obligations are met, and you will define processes for royalty or revenue-share components. You will monitor deployment health and partner satisfaction, build automation-driven systems to surface program progress and partner success metrics, and develop enablement materials for internal and external audiences. You will create and run programs to scale our partner ecosystem, work with the Sales and Channel teams to navigate OEM partnerships, and communicate upcoming initiatives to partners and internal Grafana teams. You will also document and share program progress, ensuring partners can access Grafana’s offerings through our external access programs. This remote, United States-based role requires at least 5 years of experience managing a portfolio of customers or partners, with a track record of scalable process automation and cross-functional collaboration. Grafana Labs offers a dynamic, remote-first culture with
Grafana Labs is seeking a Senior Partner Development Program Manager to own the OEM and technology partner programs, including the plugin marketplace. This role combines program management, data-driven decision making, strategic thinking, and relationship management to scale our product partnerships portfolio. You will manage the full lifecycle of partner relationships—from onboarding to activation and renewal—with the Business Development Manager on upsell opportunities. You will drive partner operational success and revenue goals through scalable, automated communications and by leveraging AI. Cross-functional collaboration will ensure negotiated contracts and obligations are met, and you will define processes for royalty or revenue-share components. You will monitor deployment health and partner satisfaction, build automation-driven systems to surface program progress and partner success metrics, and develop enablement materials for internal and external audiences. You will create and run programs to scale our partner ecosystem, work with the Sales and Channel teams to navigate OEM partnerships, and communicate upcoming initiatives to partners and internal Grafana teams. You will also document and share program progress, ensuring partners can access Grafana’s offerings through our external access programs. This remote, United States-based role requires at least 5 years of experience managing a portfolio of customers or partners, with a track record of scalable process automation and cross-functional collaboration. Grafana Labs offers a dynamic, remote-first culture with
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