Alstom is seeking a Service System Engineering Manager to lead a team of highly skilled service system engineers responsible for delivering reliable and secure services. This full-time on-site role based in Katowice, Poland combines people leadership, operational excellence, and technical oversight to ensure the successful operation and continuous improvement of critical services and infrastructure.

Your responsibilities: - Lead, mentor, and develop a team of Service System Engineers - Drive team performance through coaching, goal setting, and regular feedback - Manage resource planning, workload prioritization, and capacity management - Ensure availability, reliability, and performance of supported services and platforms - Oversee incident response, problem management, and service restoration activities - Collaborate with cross-functional teams across the business (Project Management, Quality Assurance, Customer Support)

Required qualifications and attributes: - Minimum 5 years of experience in systems engineering, infrastructure, or IT operations - Minimum 3 years of people management experience - Experience managing complex technical incidents and operational escalations - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field - Fluency in Polish is required; English at least B2 - Strong leadership and people management skills - Flexibility and adaptability in a dynamic project environment - Strong change management mindset and a proactive approach to continuous improvement

We offer: - Collaborative environment and opportunities

Alstom is seeking a Service System Engineering Manager to lead a team of highly skilled service system engineers responsible for delivering reliable and secure services. This full-time on-site role based in Katowice, Poland combines people leadership, operational excellence, and technical oversight to ensure the successful operation and continuous improvement of critical services and infrastructure.

Your responsibilities: - Lead, mentor, and develop a team of Service System Engineers - Drive team performance through coaching, goal setting, and regular feedback - Manage resource planning, workload prioritization, and capacity management - Ensure availability, reliability, and performance of supported services and platforms - Oversee incident response, problem management, and service restoration activities - Collaborate with cross-functional teams across the business (Project Management, Quality Assurance, Customer Support)

Required qualifications and attributes: - Minimum 5 years of experience in systems engineering, infrastructure, or IT operations - Minimum 3 years of people management experience - Experience managing complex technical incidents and operational escalations - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field - Fluency in Polish is required; English at least B2 - Strong leadership and people management skills - Flexibility and adaptability in a dynamic project environment - Strong change management mindset and a proactive approach to continuous improvement

We offer: - Collaborative environment and opportunities