Senior ServiceNow Developer – Sopra Steria Polska, Katowice, Poland. This is a senior-level software engineering role focused on ServiceNow ITSM implementations, enhancements, and optimization projects. Responsibilities include participating in ServiceNow implementations, enhancements, and optimization efforts; analyzing business requirements and translating them into scalable ServiceNow solutions; designing, configuring, and developing solutions on the ServiceNow platform (primarily within the ITSM module); developing and maintaining workflows, integrations, catalog items, business rules, script includes, and other custom components; implementing new functionalities and enhancements aligned with business and technical requirements; troubleshooting complex issues, performing root-cause analysis, and delivering long-term solutions; reviewing, optimizing, and refactoring custom code to ensure performance, maintainability, and compliance with ServiceNow best practices; supporting platform upgrades, patches, and releases with testing and validation; monitoring and maintaining integrations and APIs to ensure reliable platform operations; maintaining up-to-date technical documentation for configurations, integrations, and custom developments; collaborating with stakeholders, consultants, and Agile teams to deliver high-quality solutions; and recommending continuous improvements to enhance platform functionality, performance, and user experience. Qualifications include solid hands-on ServiceNow development experience (approximately 4–5 years), strong ITSM knowledge, and general Se

Senior ServiceNow Developer – Sopra Steria Polska, Katowice, Poland. This is a senior-level software engineering role focused on ServiceNow ITSM implementations, enhancements, and optimization projects. Responsibilities include participating in ServiceNow implementations, enhancements, and optimization efforts; analyzing business requirements and translating them into scalable ServiceNow solutions; designing, configuring, and developing solutions on the ServiceNow platform (primarily within the ITSM module); developing and maintaining workflows, integrations, catalog items, business rules, script includes, and other custom components; implementing new functionalities and enhancements aligned with business and technical requirements; troubleshooting complex issues, performing root-cause analysis, and delivering long-term solutions; reviewing, optimizing, and refactoring custom code to ensure performance, maintainability, and compliance with ServiceNow best practices; supporting platform upgrades, patches, and releases with testing and validation; monitoring and maintaining integrations and APIs to ensure reliable platform operations; maintaining up-to-date technical documentation for configurations, integrations, and custom developments; collaborating with stakeholders, consultants, and Agile teams to deliver high-quality solutions; and recommending continuous improvements to enhance platform functionality, performance, and user experience. Qualifications include solid hands-on ServiceNow development experience (approximately 4–5 years), strong ITSM knowledge, and general Se