Spectro Cloud is seeking a hands-on Senior Software Engineer to own the resolution of complex, customer-impacting issues in production. This role sits at the intersection of Support, Product Engineering, and Customer Reliability, debugging Kubernetes internals, Go microservices, and distributed systems; delivering patches and hotfixes on supported release branches, and driving systemic fixes that improve product quality across commercial and federal deployments. You will be a technical authority for high-severity escalations and a trusted partner to customers, TAMs, and field engineers.

About the Role Your core mandate is to keep customer environments stable, supported, and current while continuously improving the maintainability of the shipping product.

Responsibilities - Root-cause analysis and code-level fixes for customer-reported defects across the Palette platform, Kubernetes control plane, and VM deployments. - Go-based microservice debugging, patching, and backporting across multiple supported release branches. - Kubernetes-native troubleshooting spanning CAPI, controllers, operators, CNI, CSI, and workload runtime behavior. - Reproduction environments and test harnesses that translate customer scenarios into repeatable engineering artifacts. - Hotfix delivery, patch releases, and CVE remediation on supported versions with strict quality and regression discipline. - Feedback loops into Product and Engineering that convert recurring escalations into permanent product improvements. - You will use AI responsibly to accelerate triage, log analysis, and reproduction —

Spectro Cloud is seeking a hands-on Senior Software Engineer to own the resolution of complex, customer-impacting issues in production. This role sits at the intersection of Support, Product Engineering, and Customer Reliability, debugging Kubernetes internals, Go microservices, and distributed systems; delivering patches and hotfixes on supported release branches, and driving systemic fixes that improve product quality across commercial and federal deployments. You will be a technical authority for high-severity escalations and a trusted partner to customers, TAMs, and field engineers.

About the Role Your core mandate is to keep customer environments stable, supported, and current while continuously improving the maintainability of the shipping product.

Responsibilities - Root-cause analysis and code-level fixes for customer-reported defects across the Palette platform, Kubernetes control plane, and VM deployments. - Go-based microservice debugging, patching, and backporting across multiple supported release branches. - Kubernetes-native troubleshooting spanning CAPI, controllers, operators, CNI, CSI, and workload runtime behavior. - Reproduction environments and test harnesses that translate customer scenarios into repeatable engineering artifacts. - Hotfix delivery, patch releases, and CVE remediation on supported versions with strict quality and regression discipline. - Feedback loops into Product and Engineering that convert recurring escalations into permanent product improvements. - You will use AI responsibly to accelerate triage, log analysis, and reproduction —