Strategy (Nasdaq: MSTR) is a leader in enterprise analytics and AI software, helping organizations become intelligent enterprises through data-driven innovation. We empower data via our Semantic Layer (Mosaic) to AI agents, tools, and platforms, and we are expanding into innovative AI-enabled analytics and insights. Our culture is centered on bold, agile, engaged, impactful, and united values.
Strategy (Nasdaq: MSTR) is a leader in enterprise analytics and AI software, helping organizations become intelligent enterprises through data-driven innovation. We empower data via our Semantic Layer (Mosaic) to AI agents, tools, and platforms, and we are expanding into innovative AI-enabled analytics and insights. Our culture is centered on bold, agile, engaged, impactful, and united values.
Role overview: As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post-sales lifecycle for a portfolio of accounts, ensuring customers deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to grow.
Key responsibilities: 1) Technical Strategy & Customer Success: Act as the lead technical advisor for accounts, guide customers through cloud-native architectures and Mosaic implementations, lead executive whiteboard sessions, and develop and execute customer roadmaps with measurable KPIs. Lead Quarterly Business Reviews with business and technical stakeholders. 2) Technica
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Role overview: As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post-sales lifecycle for a portfolio of accounts, ensuring customers deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to grow.
Key responsibilities: 1) Technical Strategy & Customer Success: Act as the lead technical advisor for accounts, guide customers through cloud-native architectures and Mosaic implementations, lead executive whiteboard sessions, and develop and execute customer roadmaps with measurable KPIs. Lead Quarterly Business Reviews with business and technical stakeholders. 2) Technica
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Based on: Senior Customer Success Manager
Насколько эта вакансия подходит вашему резюме
Войдите, чтобы увидеть AI match score и персональную ленту.
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