Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This on-site role is based in San Francisco, California, United States, and focuses on managing a designated book of business, supporting renewals, and delivering exceptional client service. Responsibilities include leading the servicing of client accounts, renewal marketing, issue resolution, and client support; analyzing industry trends and providing guidance to clients; addressing escalated claims, billing, and eligibility issues to ensure timely, satisfactory outcomes; developing financial models and client reports and interpreting results for clients and senior team members; participating in client strategy and renewal meetings to align results with commitments; leading product-line marketing and presenting results with oversight; coordinating communications and open enrollment activities; negotiating with carriers for quotes and assisting with renewal presentations; evaluating quotes to ensure appropriate coverage; identifying coverage gaps or cross-sell opportunities; leading implementation and open enrollment activities; maintaining relationships with clients, carriers, and vendors; staying informed on industry trends, regulatory matters; mentoring and training junior staff; and adhering to company policies and procedures while safeguarding client and firm information.

Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This on-site role is based in San Francisco, California, United States, and focuses on managing a designated book of business, supporting renewals, and delivering exceptional client service. Responsibilities include leading the servicing of client accounts, renewal marketing, issue resolution, and client support; analyzing industry trends and providing guidance to clients; addressing escalated claims, billing, and eligibility issues to ensure timely, satisfactory outcomes; developing financial models and client reports and interpreting results for clients and senior team members; participating in client strategy and renewal meetings to align results with commitments; leading product-line marketing and presenting results with oversight; coordinating communications and open enrollment activities; negotiating with carriers for quotes and assisting with renewal presentations; evaluating quotes to ensure appropriate coverage; identifying coverage gaps or cross-sell opportunities; leading implementation and open enrollment activities; maintaining relationships with clients, carriers, and vendors; staying informed on industry trends, regulatory matters; mentoring and training junior staff; and adhering to company policies and procedures while safeguarding client and firm information.