Based in Naperville, Illinois, United States, Acrisure is seeking a Personal Lines Senior Account Manager – High Net Worth to join our growing team. The Senior Account Manager serves as a strategic, experienced client-service leader and is the primary point of contact for complex accounts. This role oversees service delivery, mentors team members, manages sophisticated client needs, and partners closely with Producers and Account Executives to drive retention, growth, and client satisfaction. The position requires deep subject-matter expertise, sound judgment, and the ability to lead through influence. Responsibilities include serving as the primary day-to-day contact for assigned clients, leading overall client service delivery, mentoring and coaching Account Managers and Account Associates; supporting their development and escalating issues as needed, partnering with Producers and Account Executives on client strategy, renewals, and service commitments, overseeing new business and renewal processes, including managing timelines, deliverables, and stakeholder communication, developing and executing renewal and placement strategies with Producers and service teams, reviewing and negotiating coverage, pricing, and terms with carriers and underwriters for complex placements, ensuring service standards are met or exceeded; identifying trends and driving continuous improvement, acting as a trusted advisor to clients by proactively identifying risks, coverage gaps, and opportunities to strengthen insurance programs, ensuring all client files are accurately documented to minimize

Based in Naperville, Illinois, United States, Acrisure is seeking a Personal Lines Senior Account Manager – High Net Worth to join our growing team. The Senior Account Manager serves as a strategic, experienced client-service leader and is the primary point of contact for complex accounts. This role oversees service delivery, mentors team members, manages sophisticated client needs, and partners closely with Producers and Account Executives to drive retention, growth, and client satisfaction. The position requires deep subject-matter expertise, sound judgment, and the ability to lead through influence. Responsibilities include serving as the primary day-to-day contact for assigned clients, leading overall client service delivery, mentoring and coaching Account Managers and Account Associates; supporting their development and escalating issues as needed, partnering with Producers and Account Executives on client strategy, renewals, and service commitments, overseeing new business and renewal processes, including managing timelines, deliverables, and stakeholder communication, developing and executing renewal and placement strategies with Producers and service teams, reviewing and negotiating coverage, pricing, and terms with carriers and underwriters for complex placements, ensuring service standards are met or exceeded; identifying trends and driving continuous improvement, acting as a trusted advisor to clients by proactively identifying risks, coverage gaps, and opportunities to strengthen insurance programs, ensuring all client files are accurately documented to minimize