Position: IT Support Engineer at Pediatrics Plus. Location: Springdale, Arkansas, United States (onsite). Pediatrics Plus, a specialized pediatric healthcare provider, is seeking an IT Support Engineer to install, troubleshoot, maintain, and support hardware, software, and technology systems across the organization. The role involves on-site work at Pediatrics Plus locations with occasional remote assistance and regular travel to sites within approximately a two-hour driving radius. Responsibilities include hardware and device support (setting up, configuring, maintaining, and troubleshooting computers, printers, monitors, mobile devices, and other equipment); software and user support (troubleshooting Microsoft applications, operating systems, remote access, and business applications; managing users, passwords, permissions, and configurations in Active Directory and Microsoft 365); network and systems support (troubleshooting connectivity issues; assisting with wireless, printer, and network troubleshooting; escalating more complex server/infrastructure issues); help desk and customer service; clinic and field support (travel to Pediatrics Plus locations within ~2 hours; proactive site visits; install, configure, replace, and troubleshoot equipment; build relationships with leaders and teams); IT operations (inventory and documentation; onboarding/offboarding; identifying recurring issues and recommending improvements); general duties; and reasonable accommodations as needed. Requirements include strong troubleshooting skills; working knowledge of Windows, Microsoft 365, A

Position: IT Support Engineer at Pediatrics Plus. Location: Springdale, Arkansas, United States (onsite). Pediatrics Plus, a specialized pediatric healthcare provider, is seeking an IT Support Engineer to install, troubleshoot, maintain, and support hardware, software, and technology systems across the organization. The role involves on-site work at Pediatrics Plus locations with occasional remote assistance and regular travel to sites within approximately a two-hour driving radius. Responsibilities include hardware and device support (setting up, configuring, maintaining, and troubleshooting computers, printers, monitors, mobile devices, and other equipment); software and user support (troubleshooting Microsoft applications, operating systems, remote access, and business applications; managing users, passwords, permissions, and configurations in Active Directory and Microsoft 365); network and systems support (troubleshooting connectivity issues; assisting with wireless, printer, and network troubleshooting; escalating more complex server/infrastructure issues); help desk and customer service; clinic and field support (travel to Pediatrics Plus locations within ~2 hours; proactive site visits; install, configure, replace, and troubleshoot equipment; build relationships with leaders and teams); IT operations (inventory and documentation; onboarding/offboarding; identifying recurring issues and recommending improvements); general duties; and reasonable accommodations as needed. Requirements include strong troubleshooting skills; working knowledge of Windows, Microsoft 365, A