Travers Tool Co., Inc. is seeking an Inside Sales & Showroom Support Associate for the South Carolina Branch in Duncan, South Carolina. Founded in 1924, Travers Tool is a family-owned supplier of industrial and metalworking products with locations nationwide. This dual-function role combines proactive inside sales, customer lifecycle management, and showroom support to drive customer engagement and sales growth. Primary responsibilities include managing an assigned portfolio of customer accounts; executing lifecycle outreach (onboarding new customers, retention campaigns, account reactivation, growth opportunities); building relationships with purchasing personnel, shop owners, managers, and other decision-makers; maintaining regular contact to increase engagement and revenue; cross-selling and upselling Travers Tool products; and supporting branch sales initiatives through targeted outbound communication and follow-up. Additional duties include showroom and counter sales support: assisting walk-in customers, processing will-call orders, maintaining showroom presentation, and providing coverage during breaks. The role also involves CRM and data analysis using systems such as HubSpot and Phocas, and coordinating with operations, accounting, and service teams to fulfill customer needs. The ideal candidate will combine a proactive sales mindset with strong customer service skills and the ability to operate effectively in both phone-based and face-to-face environments. Success is measured by revenue growth, customer engagement, operational excellence, and branch support.

Travers Tool Co., Inc. is seeking an Inside Sales & Showroom Support Associate for the South Carolina Branch in Duncan, South Carolina. Founded in 1924, Travers Tool is a family-owned supplier of industrial and metalworking products with locations nationwide. This dual-function role combines proactive inside sales, customer lifecycle management, and showroom support to drive customer engagement and sales growth. Primary responsibilities include managing an assigned portfolio of customer accounts; executing lifecycle outreach (onboarding new customers, retention campaigns, account reactivation, growth opportunities); building relationships with purchasing personnel, shop owners, managers, and other decision-makers; maintaining regular contact to increase engagement and revenue; cross-selling and upselling Travers Tool products; and supporting branch sales initiatives through targeted outbound communication and follow-up. Additional duties include showroom and counter sales support: assisting walk-in customers, processing will-call orders, maintaining showroom presentation, and providing coverage during breaks. The role also involves CRM and data analysis using systems such as HubSpot and Phocas, and coordinating with operations, accounting, and service teams to fulfill customer needs. The ideal candidate will combine a proactive sales mindset with strong customer service skills and the ability to operate effectively in both phone-based and face-to-face environments. Success is measured by revenue growth, customer engagement, operational excellence, and branch support.