Customer Success Manager
On-sitePosted 31 июля 2026 г.
About the role
Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post-sales lifecycle of a customer account portfolio, ensuring customers deeply adopt Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities within their technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and positioned to expand. Location: Tysons, Virginia, United States (On-site). Travel to client sites may be required.