What you'll do: - Manage a portfolio of Commercial or Enterprise customers; monitor account health, product adoption, and utilization; identify opportunities for expansion and assess churn risks. - Build strong relationships with key technical stakeholders within customer accounts and understand their analytics needs to determine how dbt Cloud can help achieve their goals. - Increase value by educating customers on new products and features and on existing capabilities they may not be using. - Collaborate with Sales Directors and Solutions Architects on accounts; contribute to renewals strategy and customer lifecycle planning. - Be the voice of the customer in product discussions; help improve processes and knowledge sharing across the team. - Create and deliver external content through live events, blog posts, tutorials, or other formats.

What you'll need: - 2+ years in a post-sales role, such as a technical account manager or CSE. - A solid technical background with a firm understanding of modern data warehousing architectures, the analytics stack

What you'll do: - Manage a portfolio of Commercial or Enterprise customers; monitor account health, product adoption, and utilization; identify opportunities for expansion and assess churn risks. - Build strong relationships with key technical stakeholders within customer accounts and understand their analytics needs to determine how dbt Cloud can help achieve their goals. - Increase value by educating customers on new products and features and on existing capabilities they may not be using. - Collaborate with Sales Directors and Solutions Architects on accounts; contribute to renewals strategy and customer lifecycle planning. - Be the voice of the customer in product discussions; help improve processes and knowledge sharing across the team. - Create and deliver external content through live events, blog posts, tutorials, or other formats.

What you'll need: - 2+ years in a post-sales role, such as a technical account manager or CSE. - A solid technical background with a firm understanding of modern data warehousing architectures, the analytics stack