Food City is seeking a Customer Service Team Lead for an on-site role in Tucson, Arizona, United States. Position Purpose: The Customer Service Team Lead acts as an entry-level manager who supports the Store Team Lead and other assistant leads in daily management duties and shares responsibility for the store’s operation and performance. The Team Lead directs front-end operations to ensure an outstanding shopping experience where purchases are processed quickly and accurately. Responsibilities: - Engage with customers through greetings, smiles, product information, and sincere thanks. - Create a store environment that staff enjoy and customers want to shop in. - Operate a cash register and manage the store’s customer service counter. - Direct all front-end operations of the grocery store. - Lead courteous clerks and cashiers, ensuring professionalism, productivity, and exceptional customer service. - Enforce all store rules and company policies. - Assist in selecting and training new team members. - Serve as the department leader, role model, coach, performance evaluator, and trainer for the team. - Ensure compliance with health department and weights and measures requirements. - Oversee ordering and merchandising for general departments (grocery, dairy, liquor, health & beauty, non-foods, frozen foods, and deli displays). - Ensure safety guidelines are followed by all team members. - Perform other related duties as assigned. Physical demands vary and may include standing, sitting, lifting up to 50 lbs, pushing, keyboarding, telephone use, walking, and bending. Benefits: Co

Food City is seeking a Customer Service Team Lead for an on-site role in Tucson, Arizona, United States. Position Purpose: The Customer Service Team Lead acts as an entry-level manager who supports the Store Team Lead and other assistant leads in daily management duties and shares responsibility for the store’s operation and performance. The Team Lead directs front-end operations to ensure an outstanding shopping experience where purchases are processed quickly and accurately. Responsibilities: - Engage with customers through greetings, smiles, product information, and sincere thanks. - Create a store environment that staff enjoy and customers want to shop in. - Operate a cash register and manage the store’s customer service counter. - Direct all front-end operations of the grocery store. - Lead courteous clerks and cashiers, ensuring professionalism, productivity, and exceptional customer service. - Enforce all store rules and company policies. - Assist in selecting and training new team members. - Serve as the department leader, role model, coach, performance evaluator, and trainer for the team. - Ensure compliance with health department and weights and measures requirements. - Oversee ordering and merchandising for general departments (grocery, dairy, liquor, health & beauty, non-foods, frozen foods, and deli displays). - Ensure safety guidelines are followed by all team members. - Perform other related duties as assigned. Physical demands vary and may include standing, sitting, lifting up to 50 lbs, pushing, keyboarding, telephone use, walking, and bending. Benefits: Co