Account Manager II at Kaiser Permanente. Location: Hyattsville, Maryland. Hybrid work arrangement with on-site primary location and remote work flexibility; travel to Kaiser Permanente or customer sites may be required.
Job Summary: This role supports health insurance and workers’ compensation account sales and retention strategies under supervision. You will leverage opportunities, resources, and customer performance data (cost, utilization, financial, clinical) to help achieve revenue and growth targets. You will build and maintain relationships with customers, consultants, brokers, and channel partners; provide foundational product knowledge; and resolve or escalate concerns. You will develop account strategies aligned with customer goals, collaborate internally and externally to propose solutions, and support communications and renewal activities, including administration, negotiations, presentations, pricing, and benefits, with coaching from a supervisor. You are accountable for KPIs to sustain growth and competitive position for Kaiser Permanente in the market.
Account Manager II at Kaiser Permanente. Location: Hyattsville, Maryland. Hybrid work arrangement with on-site primary location and remote work flexibility; travel to Kaiser Permanente or customer sites may be required.
Job Summary: This role supports health insurance and workers’ compensation account sales and retention strategies under supervision. You will leverage opportunities, resources, and customer performance data (cost, utilization, financial, clinical) to help achieve revenue and growth targets. You will build and maintain relationships with customers, consultants, brokers, and channel partners; provide foundational product knowledge; and resolve or escalate concerns. You will develop account strategies aligned with customer goals, collaborate internally and externally to propose solutions, and support communications and renewal activities, including administration, negotiations, presentations, pricing, and benefits, with coaching from a supervisor. You are accountable for KPIs to sustain growth and competitive position for Kaiser Permanente in the market.
Essential Responsibilities: You will build effective relationships by sharing resources and knowledge, listening to performance feedback, pursuing self-development, and adapting to change. You will complete work by applying up-to-date knowledge, following procedures, and using data to support projects with limited guidance; collaborate to solve problems, escalate issues when needed, and meet deadlines. You will deliver a positive customer experience by representing KP through contract, benefit, and renewa
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Essential Responsibilities: You will build effective relationships by sharing resources and knowledge, listening to performance feedback, pursuing self-development, and adapting to change. You will complete work by applying up-to-date knowledge, following procedures, and using data to support projects with limited guidance; collaborate to solve problems, escalate issues when needed, and meet deadlines. You will deliver a positive customer experience by representing KP through contract, benefit, and renewa
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Based on: Account Manager II
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