Account Manager at PatSnap who manages a portfolio of innovative clients, drives renewals, and identifies opportunities for expansion. Builds trusted, long-term partnerships with IP and R&D leaders and serves as their go-to advisor. Engages in commercial discussions—from partnership reviews to negotiations—delivering value that supports retention and growth. This is a hybrid role based in London, United Kingdom, with Wednesdays in the office; you may work from the office more often if you wish. About PatSnap: PatSnap is a global, pre-IPO company transforming how organizations harness Intellectual Property and R&D productivity. Our platform enables IP and R&D teams to collaborate across the entire innovation lifecycle using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, PatSnap continues to grow rapidly. We have offices in Singapore, Toronto, London, Shanghai and remote teams in the US. What You'll Be Doing: Manage relationships within a portfolio of clients; Drive renewals and quarterly expansion targets; Build trusted relationships with multiple stakeholders across customer organizations; Lead account reviews, track objectives, and ensure value realization; Identify risk areas and develop retention strategies; Forecast renewals and expansion on a 90-day rolling basis; Communicate progress of monthly/quarterly initiatives to stakeholders; Collaborate with cross-functional teams to deliver exceptional client experiences. About You: Experience managing large or multi-stakeholder accounts in B2B SaaS; Strong relati

Account Manager at PatSnap who manages a portfolio of innovative clients, drives renewals, and identifies opportunities for expansion. Builds trusted, long-term partnerships with IP and R&D leaders and serves as their go-to advisor. Engages in commercial discussions—from partnership reviews to negotiations—delivering value that supports retention and growth. This is a hybrid role based in London, United Kingdom, with Wednesdays in the office; you may work from the office more often if you wish. About PatSnap: PatSnap is a global, pre-IPO company transforming how organizations harness Intellectual Property and R&D productivity. Our platform enables IP and R&D teams to collaborate across the entire innovation lifecycle using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, PatSnap continues to grow rapidly. We have offices in Singapore, Toronto, London, Shanghai and remote teams in the US. What You'll Be Doing: Manage relationships within a portfolio of clients; Drive renewals and quarterly expansion targets; Build trusted relationships with multiple stakeholders across customer organizations; Lead account reviews, track objectives, and ensure value realization; Identify risk areas and develop retention strategies; Forecast renewals and expansion on a 90-day rolling basis; Communicate progress of monthly/quarterly initiatives to stakeholders; Collaborate with cross-functional teams to deliver exceptional client experiences. About You: Experience managing large or multi-stakeholder accounts in B2B SaaS; Strong relati