On-site, part-time Account Manager position at Boots in Loughborough for the Clinique counter. The Counter Lead is responsible for supporting the Brand in driving sales turnover and market share through a consumer-focused approach. Responsibilities include presenting a credible and professional brand image to customers, maximizing sales through selling and service, adhering to store, Brand and Company procedures, and meeting daily and weekly targets. You will develop local marketing and events plans, leverage omni-channel and digital tools to engage customers, monitor competitor activity, and deliver a best-in-class customer experience. Ensure excellent service levels, manage refunds and complaints in line with guidelines (escalating to the Area Manager where appropriate), and keep product knowledge up to date. Use digital tools to support knowledge, recruitment and retention of customers, and maintain strong product knowledge to deliver an industry-leading experience. In Operations, ensure stock deliveries, stock movements and administration are completed within agreed timeframes, maintain visual standards, and uphold health and safety and security. Qualifications: experience in fast-paced retail or customer-facing environments, strong communication, organisation and prioritisation skills.

On-site, part-time Account Manager position at Boots in Loughborough for the Clinique counter. The Counter Lead is responsible for supporting the Brand in driving sales turnover and market share through a consumer-focused approach. Responsibilities include presenting a credible and professional brand image to customers, maximizing sales through selling and service, adhering to store, Brand and Company procedures, and meeting daily and weekly targets. You will develop local marketing and events plans, leverage omni-channel and digital tools to engage customers, monitor competitor activity, and deliver a best-in-class customer experience. Ensure excellent service levels, manage refunds and complaints in line with guidelines (escalating to the Area Manager where appropriate), and keep product knowledge up to date. Use digital tools to support knowledge, recruitment and retention of customers, and maintain strong product knowledge to deliver an industry-leading experience. In Operations, ensure stock deliveries, stock movements and administration are completed within agreed timeframes, maintain visual standards, and uphold health and safety and security. Qualifications: experience in fast-paced retail or customer-facing environments, strong communication, organisation and prioritisation skills.