Account Manager

Not disclosed

RemotePosted 27 июля 2026 г.

About the role

Account Manager based in Ireland — remote-first opportunity to manage and grow a portfolio of enterprise customers across Europe. You will act as a trusted advisor, helping clients maximize the value of our solutions while identifying opportunities to expand product usage. In this role, you will collaborate with consulting, sales, and customer-facing teams to deliver exceptional customer experiences and drive long-term business growth. This position is ideal for someone who enjoys building lasting client relationships, uncovering new business opportunities, and contributing to a high-performing, customer-centric organization.

Account Manager

Not disclosed

RemotePosted 27 июля 2026 г.

About the role

Account Manager based in Ireland — remote-first opportunity to manage and grow a portfolio of enterprise customers across Europe. You will act as a trusted advisor, helping clients maximize the value of our solutions while identifying opportunities to expand product usage. In this role, you will collaborate with consulting, sales, and customer-facing teams to deliver exceptional customer experiences and drive long-term business growth. This position is ideal for someone who enjoys building lasting client relationships, uncovering new business opportunities, and contributing to a high-performing, customer-centric organization.

Responsibilities

Build and maintain strong, long-term relationships with existing customers, serving as their primary point of contact.
Drive account growth by identifying upsell and cross-sell opportunities across the client portfolio.
Lead regular business reviews to evaluate performance, discuss strategic objectives, and identify future opportunities.
Respond to customer requests related to product enhancements, additional users, upgrades, and contract amendments.
Deliver engaging product demonstrations remotely and, when required, in person.
Collaborate with consulting and commercial teams to uncover new sales opportunities and deliver tailored solutions.
Maintain accurate customer records, sales activities, forecasts, and account information in the CRM.
Develop relationships with strategic partners and support regional business development initiatives, including events and customer visits.

Responsibilities

Build and maintain strong, long-term relationships with existing customers, serving as their primary point of contact.
Drive account growth by identifying upsell and cross-sell opportunities across the client portfolio.
Lead regular business reviews to evaluate performance, discuss strategic objectives, and identify future opportunities.
Respond to customer requests related to product enhancements, additional users, upgrades, and contract amendments.
Deliver engaging product demonstrations remotely and, when required, in person.
Collaborate with consulting and commercial teams to uncover new sales opportunities and deliver tailored solutions.
Maintain accurate customer records, sales activities, forecasts, and account information in the CRM.
Develop relationships with strategic partners and support regional business development initiatives, including events and customer visits.