Senior Editor, Thought Leadership at ServiceNow is a hands-on editorial role central to our content engine. You will shape ideas, angles, and the quality of what we publish for Workflow, ServiceNow's thought leadership hub. You will write, pitch, edit, and produce original thought leadership reflecting the latest conversations in enterprise technology and AI, and maintain the editorial infrastructure that keeps our content calendar running with precision and purpose. This role reports to the Head of Editorial & Thought Leadership and collaborates with integrated marketing, digital experience, research, and executive teams to ensure our thought leadership earns attention—and endures. Responsibilities include strategic planning, editorial management, and content development across long-form articles, executive bylines, human-interest pieces, and SEO content; developing ideas grounded in research and market signals; conducting interviews; briefing executives and contributors; and translating performance data into actionable recommendations. Qualifications include 10–12 years in editorial, journalism, content strategy, or thought leadership (ideally in technology or media); a strong portfolio; experience managing editorial calendars and workflows; ability to pitch ideas and shepherd them to publication; collaboration with cross-functional partners; and a bachelor's degree in journalism, communications, marketing, or related field.

Senior Editor, Thought Leadership at ServiceNow is a hands-on editorial role central to our content engine. You will shape ideas, angles, and the quality of what we publish for Workflow, ServiceNow's thought leadership hub. You will write, pitch, edit, and produce original thought leadership reflecting the latest conversations in enterprise technology and AI, and maintain the editorial infrastructure that keeps our content calendar running with precision and purpose. This role reports to the Head of Editorial & Thought Leadership and collaborates with integrated marketing, digital experience, research, and executive teams to ensure our thought leadership earns attention—and endures. Responsibilities include strategic planning, editorial management, and content development across long-form articles, executive bylines, human-interest pieces, and SEO content; developing ideas grounded in research and market signals; conducting interviews; briefing executives and contributors; and translating performance data into actionable recommendations. Qualifications include 10–12 years in editorial, journalism, content strategy, or thought leadership (ideally in technology or media); a strong portfolio; experience managing editorial calendars and workflows; ability to pitch ideas and shepherd them to publication; collaboration with cross-functional partners; and a bachelor's degree in journalism, communications, marketing, or related field.