Responsibilities - Own a portfolio of strategic Arionkoder accounts and drive sustained growth, retention, and expansion. - Build and continuously update a Customer Intelligence Profile (CIP) for each account, capturing the intelligence needed to anticipate needs, surface expansion signals, and activate referrals. - Move accounts through phases: from early relationship stabilization through to full co-ownership, with intentionality and discipline. - Build trusted relationships with key stakeholders, including C-level executives, grounded in genuine partnership and long-term thinking. - Act as the voice of the customer internally — surface their feedback, advocate for their needs, and influence how AK evolves its offerings and delivery. - Work in close alignment with the Account Delivery Manager, who owns delivery — you own the relationship, together you own the outcome. - Lead Quarterly Business Reviews and strategic planning sessions that reflect real knowledge of the client's

Responsibilities - Own a portfolio of strategic Arionkoder accounts and drive sustained growth, retention, and expansion. - Build and continuously update a Customer Intelligence Profile (CIP) for each account, capturing the intelligence needed to anticipate needs, surface expansion signals, and activate referrals. - Move accounts through phases: from early relationship stabilization through to full co-ownership, with intentionality and discipline. - Build trusted relationships with key stakeholders, including C-level executives, grounded in genuine partnership and long-term thinking. - Act as the voice of the customer internally — surface their feedback, advocate for their needs, and influence how AK evolves its offerings and delivery. - Work in close alignment with the Account Delivery Manager, who owns delivery — you own the relationship, together you own the outcome. - Lead Quarterly Business Reviews and strategic planning sessions that reflect real knowledge of the client's