Arionkoder is an AI consulting firm that helps organizations build, embed, and own AI systems that deliver real business outcomes. We combine product development, artificial intelligence, and team augmentation to create digital products and solutions with a human-centric approach. We are growing our Growth team and are seeking a Tribe Lead (Account Manager) to join us in a fully remote role based in Jyväskylä, Finland. You will own a portfolio of strategic accounts and guide them through Arionkoder's relationship framework to turn great client relationships into a sustainable competitive advantage.
Arionkoder is an AI consulting firm that helps organizations build, embed, and own AI systems that deliver real business outcomes. We combine product development, artificial intelligence, and team augmentation to create digital products and solutions with a human-centric approach. We are growing our Growth team and are seeking a Tribe Lead (Account Manager) to join us in a fully remote role based in Jyväskylä, Finland. You will own a portfolio of strategic accounts and guide them through Arionkoder's relationship framework to turn great client relationships into a sustainable competitive advantage.
Responsibilities - Own a portfolio of strategic Arionkoder accounts and drive sustained growth, retention, and expansion. - Build and continuously update a Customer Intelligence Profile (CIP) for each account, capturing the intelligence needed to anticipate needs, surface expansion signals, and activate referrals. - Move accounts through phases: from early relationship stabilization through to full co-ownership, with intentionality and discipline. - Build trusted relationships with key stakeholders, including C-level executives, grounded in genuine partnership and long-term thinking. - Act as the voice of the customer internally — surface their feedback, advocate for their needs, and influence how AK evolves its offerings and delivery. - Work in close alignment with the Account Delivery Manager, who owns delivery — you own the relationship, together you own the outcome. - Lead Quarterly Business Reviews and strategic planning sessions that reflect real knowledge of the client's
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Responsibilities - Own a portfolio of strategic Arionkoder accounts and drive sustained growth, retention, and expansion. - Build and continuously update a Customer Intelligence Profile (CIP) for each account, capturing the intelligence needed to anticipate needs, surface expansion signals, and activate referrals. - Move accounts through phases: from early relationship stabilization through to full co-ownership, with intentionality and discipline. - Build trusted relationships with key stakeholders, including C-level executives, grounded in genuine partnership and long-term thinking. - Act as the voice of the customer internally — surface their feedback, advocate for their needs, and influence how AK evolves its offerings and delivery. - Work in close alignment with the Account Delivery Manager, who owns delivery — you own the relationship, together you own the outcome. - Lead Quarterly Business Reviews and strategic planning sessions that reflect real knowledge of the client's
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Based on: Tribe Lead
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