ServiceNow is seeking a highly technical, customer-obsessed Senior Staff Outbound Product Manager to join the Data & Analytics product team responsible for Workflow Data Fabric and RaptorDB. This role sits at the intersection of data architecture, platform performance, analytics, AI readiness, and customer value. You will define how ServiceNow customers understand, adopt, and unlock value from advanced data capabilities, translating deep technical concepts into compelling product narratives, go-to-market strategies, customer-facing content, and field enablement.

Business context: Workflow Data Fabric and RaptorDB Professional are strategically important growth areas within ServiceNow’s Data & Analytics portfolio. The business is already significant, with approximately $600M in revenue and a goal to grow to $1.5B by 2029. The role is not simply about selling data as a standalone product, but about building a comprehensive strategy for how data enhances ServiceNow’s value proposition across workflows, customer outcomes, enterprise AI readiness, and strategic deal pursuits.

What you’ll do: - Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional, translating complex data platform capabilities into clear customer value, differentiated positioning, and compelling market narratives. - Define and refine core messaging, use cases, personas, competitive differentiation, and customer proof points that resonate with both technical practitioners and business decision-makers. - Partner with inbound product managers, engineering, product marketing, sales,

ServiceNow is seeking a highly technical, customer-obsessed Senior Staff Outbound Product Manager to join the Data & Analytics product team responsible for Workflow Data Fabric and RaptorDB. This role sits at the intersection of data architecture, platform performance, analytics, AI readiness, and customer value. You will define how ServiceNow customers understand, adopt, and unlock value from advanced data capabilities, translating deep technical concepts into compelling product narratives, go-to-market strategies, customer-facing content, and field enablement.

Business context: Workflow Data Fabric and RaptorDB Professional are strategically important growth areas within ServiceNow’s Data & Analytics portfolio. The business is already significant, with approximately $600M in revenue and a goal to grow to $1.5B by 2029. The role is not simply about selling data as a standalone product, but about building a comprehensive strategy for how data enhances ServiceNow’s value proposition across workflows, customer outcomes, enterprise AI readiness, and strategic deal pursuits.

What you’ll do: - Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional, translating complex data platform capabilities into clear customer value, differentiated positioning, and compelling market narratives. - Define and refine core messaging, use cases, personas, competitive differentiation, and customer proof points that resonate with both technical practitioners and business decision-makers. - Partner with inbound product managers, engineering, product marketing, sales,