The Michaels Companies, Inc. is seeking a Sales Manager for the Conroe store. The Sales Manager leads a high-performing selling culture across the store, driving sales results and delivering an engaging customer experience. This role oversees front-end and service operations, ensuring consistent selling behaviors, brand standards, and operational execution. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day operations. Responsibilities include providing Manager-on-Duty coverage, maintaining floor leadership and service standards, and ensuring operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems; overseeing balloons, birthday party operations, and other in-store programs and events; promoting and enrolling customers in the Loyalty Rewards Program to drive retention; championing MCC/Extend services, ensuring awareness and adoption of protection plans; driving sales and operational excellence in the Knit & Sew Shop with oversight of the Cut Bar experience; ensuring efficient execution of BOPIS and Same Day Delivery to support omnichannel service; supporting Custom Framing operations with customer consultations and coordination with the frame shop; training, coaching, and developing team members through onboarding and ongoing skill-building across departments; maintaining Asset Protection practices to reduce shrink; and performing other duties as assigned. The position requires prior retail leadership experience and the ability to work
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The Michaels Companies, Inc. is seeking a Sales Manager for the Conroe store. The Sales Manager leads a high-performing selling culture across the store, driving sales results and delivering an engaging customer experience. This role oversees front-end and service operations, ensuring consistent selling behaviors, brand standards, and operational execution. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day operations. Responsibilities include providing Manager-on-Duty coverage, maintaining floor leadership and service standards, and ensuring operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems; overseeing balloons, birthday party operations, and other in-store programs and events; promoting and enrolling customers in the Loyalty Rewards Program to drive retention; championing MCC/Extend services, ensuring awareness and adoption of protection plans; driving sales and operational excellence in the Knit & Sew Shop with oversight of the Cut Bar experience; ensuring efficient execution of BOPIS and Same Day Delivery to support omnichannel service; supporting Custom Framing operations with customer consultations and coordination with the frame shop; training, coaching, and developing team members through onboarding and ongoing skill-building across departments; maintaining Asset Protection practices to reduce shrink; and performing other duties as assigned. The position requires prior retail leadership experience and the ability to work
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