Key responsibilities: - Investigate and resolve L2/L3 production incidents. - Support Power BI datasets, gateways, semantic models, and dashboard environments. - Troubleshoot ETL pipelines, data integration processes, and data quality issues. - Support GIS platforms and spatial data services. - Perform root cause analysis and implement long-term solutions. - Monitor system performance and proactively identify potential issues. - Support software releases, patches, and platform upgrades. - Maintain technical documentation, runbooks, and knowledge base articles. - Collaborate with business users and engineering teams to ensure timely issue resolution.

Key responsibilities: - Investigate and resolve L2/L3 production incidents. - Support Power BI datasets, gateways, semantic models, and dashboard environments. - Troubleshoot ETL pipelines, data integration processes, and data quality issues. - Support GIS platforms and spatial data services. - Perform root cause analysis and implement long-term solutions. - Monitor system performance and proactively identify potential issues. - Support software releases, patches, and platform upgrades. - Maintain technical documentation, runbooks, and knowledge base articles. - Collaborate with business users and engineering teams to ensure timely issue resolution.