Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing professionals for roles that demand excellence, linguistic precision, and a commitment to professional growth.

Job Overview We are seeking a Danish-speaking Customer Support Analyst to join a fintech leader in a remote-only role based in Europe. This position offers exposure to the fast-paced fintech industry and includes a fully paid relocation package (flight, transfer, hotel).

Key Responsibilities Provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries. Ensure compliance with fintech regulatory standards while resolving account-related issues. Troubleshoot technical queries related to digital payment gateways and financial software functionality. Maintain meticulous documentation of customer interactions within our CRM to ensure seamless service delivery. Collaborate with international teams to optimize user experience and financial product adoption in the Danish market. Stay updated on emerging fintech trends to provide proactive support and value-added insights to our premium client base.

Requirements Native or fluent Danish spoken and written. Valid EU passport mandatory. Strong interest in fintech and digital financial products. Excellent communication skills and a customer-centric mindset. Professional proficiency in English to collaborate within a multinational office environment. Proven ability

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing professionals for roles that demand excellence, linguistic precision, and a commitment to professional growth.

Job Overview We are seeking a Danish-speaking Customer Support Analyst to join a fintech leader in a remote-only role based in Europe. This position offers exposure to the fast-paced fintech industry and includes a fully paid relocation package (flight, transfer, hotel).

Key Responsibilities Provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries. Ensure compliance with fintech regulatory standards while resolving account-related issues. Troubleshoot technical queries related to digital payment gateways and financial software functionality. Maintain meticulous documentation of customer interactions within our CRM to ensure seamless service delivery. Collaborate with international teams to optimize user experience and financial product adoption in the Danish market. Stay updated on emerging fintech trends to provide proactive support and value-added insights to our premium client base.

Requirements Native or fluent Danish spoken and written. Valid EU passport mandatory. Strong interest in fintech and digital financial products. Excellent communication skills and a customer-centric mindset. Professional proficiency in English to collaborate within a multinational office environment. Proven ability