Daikin Comfort Technologies Distribution, Inc. is seeking a professional and customer focused Customer Service / Inside Sales Representative, Level 1 for our Houston, Texas branch. The CSR/Inside Sales role supports customers in person, by phone, and via email or fax by identifying needs, proposing solutions, and ensuring a smooth sales process. The successful candidate will be knowledgeable about the company policies, products, and services and will collaborate with the Branch Manager to drive territory coverage and maintain positive dealer relationships. Responsibilities include maintaining accounts and driving new sales by communicating product launches, services, supplies, and promotions via outbound calls; providing excellent customer service in person, by phone, and by email; performing order processing, purchase orders, payment processing, quotes, and tracking delivery dates to ensure accurate item selection; recommending alternatives based on cost, availability, or specifications; coordinating shipment dates to ensure timely delivery and working with manufacturing, sales, distribution, and vendors; generating new and repeat sales by delivering product and technical information promptly; educating customers about product terminology, features and benefits; providing accurate information regarding product availability; assisting customers with warranties and returns; collaborating with the Branch Manager to resolve issues and ensure adherence to policies; periodically reaching out to customers to gauge satisfaction; maintaining records and preparing reports on sales a

Daikin Comfort Technologies Distribution, Inc. is seeking a professional and customer focused Customer Service / Inside Sales Representative, Level 1 for our Houston, Texas branch. The CSR/Inside Sales role supports customers in person, by phone, and via email or fax by identifying needs, proposing solutions, and ensuring a smooth sales process. The successful candidate will be knowledgeable about the company policies, products, and services and will collaborate with the Branch Manager to drive territory coverage and maintain positive dealer relationships. Responsibilities include maintaining accounts and driving new sales by communicating product launches, services, supplies, and promotions via outbound calls; providing excellent customer service in person, by phone, and by email; performing order processing, purchase orders, payment processing, quotes, and tracking delivery dates to ensure accurate item selection; recommending alternatives based on cost, availability, or specifications; coordinating shipment dates to ensure timely delivery and working with manufacturing, sales, distribution, and vendors; generating new and repeat sales by delivering product and technical information promptly; educating customers about product terminology, features and benefits; providing accurate information regarding product availability; assisting customers with warranties and returns; collaborating with the Branch Manager to resolve issues and ensure adherence to policies; periodically reaching out to customers to gauge satisfaction; maintaining records and preparing reports on sales a