Team Lead
On-sitePosted August 4, 2026
About the role
Sky Zone is seeking an On-site Team Lead at our Spring Valley park in Spring Valley, New York. This is an hands-on, early-leadership role designed for high-potential individuals who are ready to step up. You will rotate through key operational areas—Sales & Service, Parties & Events, and Food & Beverage/Facilities—gaining real responsibility, leadership experience, and the ability to run a shift like a pro. You’ll lead from the floor, coach team members, and step in as Manager on Duty when senior leaders are not on site to keep the park running smoothly.
Responsibilities
Note: Part-time Flex Lead role may be available at some locations, primarily weekends, to support service and engagement. What You Bring:
- Leadership & Operations: Act as MOD, ensure safety and operational excellence, coach and delegate to Team Members.
- Guest Experience & Sales: Drive memberships and program sales, model service excellence, mentor teammates.
- Safety & Compliance: Enforce safety policies, manage opening/closing procedures, maintain cleanliness and readiness.
- Rotational Leadership Development: Lead in Sales & Service, Parties & Events, and F&B/Facilities; coach staff to improve conversions and guest satisfaction; oversee party and event programs, scheduling, and upsell opportunities; manage cafe inventory and health/safety standards; lead facilities projects to elevate guest experience.
- Minimum age 18; at least 2 years of progressive experience in operations or guest-facing roles; prior supervisory/leadership experience.
- Background in retail sales, food & beverage, entertainment
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