Perforce Software, Inc. is seeking a Senior Technical Account Manager (TAM) to join the Customer Success team. The TAM will own the technical health and customer success of the Puppet Enterprise solution, guiding customers to improved efficiency and cost savings while collaborating with DevOps engineers to support enterprise deployments. The role includes building roadmaps for future business success, coordinating training needs, and advocating for quality within the development and product management groups. Key responsibilities include debugging and troubleshooting, maintaining composure under pressure, cross-functional communication at multiple stakeholder levels, and driving decisions with a consultative approach. The ideal candidate will have TAM experience, Unix/Linux system administration and automation skills, programming experience (e.g., Ruby, Python), and experience with Git, public and private clouds (AWS, Azure, OpenStack, VMware, Kubernetes, GCP), CI/CD tools, and customer-facing services. The salary range is $132,000 - $185,000 per year, with benefits. This is a hybrid position based in Minneapolis, Minnesota, United States. All employees are expected to demonstrate AI fluency and adhere to the company's AI governance and security policies. If you are passionate about the technology that drives enterprise DevOps and want to work with talented people across the globe, apply today!

Perforce Software, Inc. is seeking a Senior Technical Account Manager (TAM) to join the Customer Success team. The TAM will own the technical health and customer success of the Puppet Enterprise solution, guiding customers to improved efficiency and cost savings while collaborating with DevOps engineers to support enterprise deployments. The role includes building roadmaps for future business success, coordinating training needs, and advocating for quality within the development and product management groups. Key responsibilities include debugging and troubleshooting, maintaining composure under pressure, cross-functional communication at multiple stakeholder levels, and driving decisions with a consultative approach. The ideal candidate will have TAM experience, Unix/Linux system administration and automation skills, programming experience (e.g., Ruby, Python), and experience with Git, public and private clouds (AWS, Azure, OpenStack, VMware, Kubernetes, GCP), CI/CD tools, and customer-facing services. The salary range is $132,000 - $185,000 per year, with benefits. This is a hybrid position based in Minneapolis, Minnesota, United States. All employees are expected to demonstrate AI fluency and adhere to the company's AI governance and security policies. If you are passionate about the technology that drives enterprise DevOps and want to work with talented people across the globe, apply today!