ClickUp is building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company and AI fluency is expected for all hires. We are seeking a Senior Technical Account Manager - Customer Success for the United States (remote-friendly, Remote OK). The role is to act as a strategic partner and trusted advisor, blending relationship management with deep knowledge of ClickUp’s platform and capabilities to support long-term growth, adoption, and measurable business outcomes. You will lead with a customer-first mindset, develop success plans, guide onboarding and adoption, and ensure stakeholders see ongoing value throughout their lifecycle. You’ll support technical initiatives like process optimization, workflow design, and AI enablement, and you’ll own the overall health, engagement, and strategic direction of your accounts. You’ll collaborate with Sales, Product, and Support to ensure each customer’s success story is long-term, scalable, and impactful. Core responsibilities include onboarding new customers, guiding implementation, translating requirements into scalable ClickUp solutions, driving account health and adoption, mapping and optimizing workflows, enabling AI adoption and agent deployment, and supporting expansion opportunities. You will drive adoption of ClickUp AI, provide technical training and consultation on AI and automation best practices, track AI usage, and report on value delivered. You will act as the technical partner to assigned acco

ClickUp is building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company and AI fluency is expected for all hires. We are seeking a Senior Technical Account Manager - Customer Success for the United States (remote-friendly, Remote OK). The role is to act as a strategic partner and trusted advisor, blending relationship management with deep knowledge of ClickUp’s platform and capabilities to support long-term growth, adoption, and measurable business outcomes. You will lead with a customer-first mindset, develop success plans, guide onboarding and adoption, and ensure stakeholders see ongoing value throughout their lifecycle. You’ll support technical initiatives like process optimization, workflow design, and AI enablement, and you’ll own the overall health, engagement, and strategic direction of your accounts. You’ll collaborate with Sales, Product, and Support to ensure each customer’s success story is long-term, scalable, and impactful. Core responsibilities include onboarding new customers, guiding implementation, translating requirements into scalable ClickUp solutions, driving account health and adoption, mapping and optimizing workflows, enabling AI adoption and agent deployment, and supporting expansion opportunities. You will drive adoption of ClickUp AI, provide technical training and consultation on AI and automation best practices, track AI usage, and report on value delivered. You will act as the technical partner to assigned acco