Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact.
Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends.
Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences.
Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc investigations.
Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance.

Key requirements

Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact.
Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends.
Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences.
Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc investigations.
Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance.

Jobs at Flix

4 active roles from this employer in the JobMatcher catalog.

All company jobs

Jobs at Flix

4 active roles from this employer in the JobMatcher catalog.

All company jobs

About the role

Based in Berlin, Germany, this Hybrid role at Flix is for a Senior Data Analyst - CRM (m/f/d) who will join our global CRM team to expand capabilities, refine our communication strategy, and optimize for growth, scalability, and efficiency. Flix promotes a tech-driven approach to making travel more accessible, sustainable, and affordable, with a dynamic work environment and strong growth opportunities.

About The Role

About You:

Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact.
Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends.
Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences.
Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc investigations.
Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance.
Partner with CRM, data, and product teams to improve segmentation, personalization, experimentation, tracking quality, and data reliability.
Evaluate A/B tests and proactively identify trends, anomalies, risks, and opportunities, presenting clear recommendations to senior stakeholders.
5+ years of experience in data analytics or BI, ideally within CRM, marketing, or e-commerce environments.
Proven track record building dashboards and automated reporting solutions for non-technical stakeholde

About the role

Based in Berlin, Germany, this Hybrid role at Flix is for a Senior Data Analyst - CRM (m/f/d) who will join our global CRM team to expand capabilities, refine our communication strategy, and optimize for growth, scalability, and efficiency. Flix promotes a tech-driven approach to making travel more accessible, sustainable, and affordable, with a dynamic work environment and strong growth opportunities.

About The Role

About You:

Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact.
Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends.
Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences.
Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc investigations.
Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance.
Partner with CRM, data, and product teams to improve segmentation, personalization, experimentation, tracking quality, and data reliability.
Evaluate A/B tests and proactively identify trends, anomalies, risks, and opportunities, presenting clear recommendations to senior stakeholders.
5+ years of experience in data analytics or BI, ideally within CRM, marketing, or e-commerce environments.
Proven track record building dashboards and automated reporting solutions for non-technical stakeholde

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