Transcosmos is seeking an IT Technical Support Analyst to join its IT support team in Budapest, Hungary. You will provide excellent IT support to end users across phone, in-person, and online channels, troubleshoot hardware, software, and system issues, and ensure incidents are resolved within agreed SLAs. You will keep IT services running smoothly through system monitoring, routine maintenance, audits, and effective management of support queues and shared resources. Requirements include a solid understanding of IT systems and infrastructure, experience with ticketing/logging systems, and hands-on experience with VoIP, networking, VPN, RDP, LAN protocols (TCP/IP), and patching. You should be proficient with operating systems such as Microsoft Windows, iOS, macOS, and Linux, and have fluent English. The position offers a modern office in Budapest, with benefits such as a cafeteria plan and Medicover coverage. To apply, please submit your application on this platform.

Transcosmos is seeking an IT Technical Support Analyst to join its IT support team in Budapest, Hungary. You will provide excellent IT support to end users across phone, in-person, and online channels, troubleshoot hardware, software, and system issues, and ensure incidents are resolved within agreed SLAs. You will keep IT services running smoothly through system monitoring, routine maintenance, audits, and effective management of support queues and shared resources. Requirements include a solid understanding of IT systems and infrastructure, experience with ticketing/logging systems, and hands-on experience with VoIP, networking, VPN, RDP, LAN protocols (TCP/IP), and patching. You should be proficient with operating systems such as Microsoft Windows, iOS, macOS, and Linux, and have fluent English. The position offers a modern office in Budapest, with benefits such as a cafeteria plan and Medicover coverage. To apply, please submit your application on this platform.