Nordhealth is a remote-first company headquartered in Helsinki, Finland. We are seeking a Customer Success Specialist (Hypercare) to join the Migration Customer Experience team. The role focuses on guiding customers through migration from the legacy desktop platform to the web-based solution, onboarding, training, and ensuring customers realize value from day one. The Hypercare Consultant acts as the primary customer-facing contact during migration, liaising with internal teams to resolve issues and drive adoption. Responsibilities include: Migration & Onboarding; Training & Product Adoption; Customer Relationship & Liaison; Commercial Awareness & Value Delivery; Reporting & Team Contribution. Requirements: Minimum 2+ years in a customer-facing role; fluent Norwegian; experience with SaaS onboarding or platform migrations; strong communication and remote training skills; comfortable with CRM tools. Offer: 1-year full-time contract; remote-friendly work environment; competitive compensation and benefits; opportunities for growth. Nordhealth is remote-first; employees may work remotely or from offices/collaboration hubs.

Nordhealth is a remote-first company headquartered in Helsinki, Finland. We are seeking a Customer Success Specialist (Hypercare) to join the Migration Customer Experience team. The role focuses on guiding customers through migration from the legacy desktop platform to the web-based solution, onboarding, training, and ensuring customers realize value from day one. The Hypercare Consultant acts as the primary customer-facing contact during migration, liaising with internal teams to resolve issues and drive adoption. Responsibilities include: Migration & Onboarding; Training & Product Adoption; Customer Relationship & Liaison; Commercial Awareness & Value Delivery; Reporting & Team Contribution. Requirements: Minimum 2+ years in a customer-facing role; fluent Norwegian; experience with SaaS onboarding or platform migrations; strong communication and remote training skills; comfortable with CRM tools. Offer: 1-year full-time contract; remote-friendly work environment; competitive compensation and benefits; opportunities for growth. Nordhealth is remote-first; employees may work remotely or from offices/collaboration hubs.