CompanyCam is a photo documentation and productivity app used by contractors in residential and commercial services. We are seeking a Customer Success Manager to guide a portfolio of customers through adoption, renewal, and growth, helping reduce churn and increase engagement. Responsibilities include proactive outreach to monitor account health, educating customers on features and best practices, identifying at-risk accounts, and guiding renewals. You will partner with Account Managers to uncover growth opportunities such as add-ons or expanded usage, and contribute to training resources that improve customer education. This is an on-site role based in Lincoln, Nebraska, and candidates must reside in Lincoln or the surrounding metro area. Requirements include prior experience in a customer-facing SaaS environment, strong communication skills, the ability to manage a book of business independently, and a customer-first mindset balanced with business goals. The role offers a salary starting at $66,000 per year, with on-target earnings around $78,000, plus meaningful equity and benefits. CompanyCam is an equal-opportunity employer. To apply, please apply directly through our careers page; resumes sent to email addresses will not be reviewed.

CompanyCam is a photo documentation and productivity app used by contractors in residential and commercial services. We are seeking a Customer Success Manager to guide a portfolio of customers through adoption, renewal, and growth, helping reduce churn and increase engagement. Responsibilities include proactive outreach to monitor account health, educating customers on features and best practices, identifying at-risk accounts, and guiding renewals. You will partner with Account Managers to uncover growth opportunities such as add-ons or expanded usage, and contribute to training resources that improve customer education. This is an on-site role based in Lincoln, Nebraska, and candidates must reside in Lincoln or the surrounding metro area. Requirements include prior experience in a customer-facing SaaS environment, strong communication skills, the ability to manage a book of business independently, and a customer-first mindset balanced with business goals. The role offers a salary starting at $66,000 per year, with on-target earnings around $78,000, plus meaningful equity and benefits. CompanyCam is an equal-opportunity employer. To apply, please apply directly through our careers page; resumes sent to email addresses will not be reviewed.