On-site Community Manager needed to oversee all operations at a residential apartment community in Collier County, Florida, United States. The ideal candidate will excel in resident relations, leadership, training, and team coordination, with the ability to communicate effectively, drive performance, and maintain professional standards. Responsibilities include: - Lead property staff, oversee onboarding and training, conduct performance reviews, and ensure compliance with company policies. - Drive team performance, provide feedback, and manage disciplinary actions with HR support. - Train office staff on leasing paperwork, safety, and daily operations. - Motivate staff through recognition, training, and team-building to boost morale and productivity. - Assist in budgeting and monitor budgets; produce month-end and year-end financial reporting and variance analysis within +/-10% per line item. - Promote resident satisfaction and retention by responding promptly to complaints and requests; resolve service issues per standards. - Coordinate with maintenance to ensure timely responses to resident service requests. - Deliver excellent customer service while maintaining high resident service standards. - Analyze market trends and collaborate with marketing to implement leasing strategies to meet occupancy and revenue goals. - Follow eviction procedures as required and coordinate with legal processes. - Manage owner relationships by providing updates and property tours as needed. Qualifications: - Bachelor's degree or 1-2 years of relevant experience; or combination. - 3+ years of
On-site Community Manager needed to oversee all operations at a residential apartment community in Collier County, Florida, United States. The ideal candidate will excel in resident relations, leadership, training, and team coordination, with the ability to communicate effectively, drive performance, and maintain professional standards. Responsibilities include: - Lead property staff, oversee onboarding and training, conduct performance reviews, and ensure compliance with company policies. - Drive team performance, provide feedback, and manage disciplinary actions with HR support. - Train office staff on leasing paperwork, safety, and daily operations. - Motivate staff through recognition, training, and team-building to boost morale and productivity. - Assist in budgeting and monitor budgets; produce month-end and year-end financial reporting and variance analysis within +/-10% per line item. - Promote resident satisfaction and retention by responding promptly to complaints and requests; resolve service issues per standards. - Coordinate with maintenance to ensure timely responses to resident service requests. - Deliver excellent customer service while maintaining high resident service standards. - Analyze market trends and collaborate with marketing to implement leasing strategies to meet occupancy and revenue goals. - Follow eviction procedures as required and coordinate with legal processes. - Manage owner relationships by providing updates and property tours as needed. Qualifications: - Bachelor's degree or 1-2 years of relevant experience; or combination. - 3+ years of
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