Cologne, Germany — We are looking for a Business Analyst to help develop a cross-organizational customer portal (Web & App). You will contribute to the target business capabilities by analyzing customer needs, market and technology trends, and translating them into functional requirements and AI-enabled use cases to establish the portal as the core of the digital customer experience. You will own end-to-end delivery of new features—from concept and business analysis to testing and release management—working closely with IT and business units and coordinating across frontend, backend, UX design, and AI/data initiatives. You will also explore opportunities to connect the portal with additional digital touchpoints to broaden usage. The role is Hybrid in Cologne, Germany, with flexible work arrangements to support work-life balance.

Cologne, Germany — We are looking for a Business Analyst to help develop a cross-organizational customer portal (Web & App). You will contribute to the target business capabilities by analyzing customer needs, market and technology trends, and translating them into functional requirements and AI-enabled use cases to establish the portal as the core of the digital customer experience. You will own end-to-end delivery of new features—from concept and business analysis to testing and release management—working closely with IT and business units and coordinating across frontend, backend, UX design, and AI/data initiatives. You will also explore opportunities to connect the portal with additional digital touchpoints to broaden usage. The role is Hybrid in Cologne, Germany, with flexible work arrangements to support work-life balance.