Serve First is transforming businesses through exceptional customer experience. We help companies gather feedback and turn it into action. Our platform converts customer and employee data into AI-generated insights, ready-made action plans, and automated workflows, empowering frontline teams to respond faster, smarter, and more effectively. We work with multi-site brands across hospitality, retail, leisure, and healthcare, helping them prioritise initiatives and guide meaningful change. With built-in AI and KnowledgeBase modules, our solutions make next-best actions clear, achievable, and linked to measurable outcomes.
Serve First is transforming businesses through exceptional customer experience. We help companies gather feedback and turn it into action. Our platform converts customer and employee data into AI-generated insights, ready-made action plans, and automated workflows, empowering frontline teams to respond faster, smarter, and more effectively. We work with multi-site brands across hospitality, retail, leisure, and healthcare, helping them prioritise initiatives and guide meaningful change. With built-in AI and KnowledgeBase modules, our solutions make next-best actions clear, achievable, and linked to measurable outcomes.
The Role: As a high-performing Account Executive, you will be central to our growth. You will: sell the full Serve First suite—including customer satisfaction surveys and feedback solutions, mystery shopping, AI-powered analytics, digital surveys, action planning tools, and advisory services; own the sales cycle from prospecting to close with full autonomy; collaborate with the Chief Revenue Officer on targeting and strategy; partner with the Head of Marketing to align campaigns and messaging; work closely with SDRs to convert inbound and outbound leads; engage senior stakeholders in Operations, Marketing, HR, and CX; drive revenue through consultative, solution-focused selling that delivers measurable business impact.
About you: You should have at least 3 years of B2B sales experience (CX, SaaS, or consultancy sales preferred), thrive in a consultative environment and excel with senior-level buyers, be motivated by value-driven conversations and solving re
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The Role: As a high-performing Account Executive, you will be central to our growth. You will: sell the full Serve First suite—including customer satisfaction surveys and feedback solutions, mystery shopping, AI-powered analytics, digital surveys, action planning tools, and advisory services; own the sales cycle from prospecting to close with full autonomy; collaborate with the Chief Revenue Officer on targeting and strategy; partner with the Head of Marketing to align campaigns and messaging; work closely with SDRs to convert inbound and outbound leads; engage senior stakeholders in Operations, Marketing, HR, and CX; drive revenue through consultative, solution-focused selling that delivers measurable business impact.
About you: You should have at least 3 years of B2B sales experience (CX, SaaS, or consultancy sales preferred), thrive in a consultative environment and excel with senior-level buyers, be motivated by value-driven conversations and solving re
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Based on: Account Executive
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