Team Lead at LensCrafters is responsible for delivering exceptional customer service and supporting store success by managing key retail and lab processes. The role leads the retail team to provide outstanding service, assists customers with selections, offers recommendations, and supports sales associates; acts as a responsible alternate store key holder. If applicable to the lab, duties include custom fits, accurately placing prescriptions in lenses, ensuring eyewear meets optical standards, training staff on product and store processes, and maintaining lab tools and safety. Qualifications include HS diploma/GED, strong optical and retail experience, solid communication and interpersonal skills, basic math, leadership and training experience, and knowledge of optics. Preferred qualifications include state licensure or ABO certification, and related certifications. The posting notes that compensation and benefits are determined by factors including geography, experience, and local minimum wage requirements, with a comprehensive total rewards package.

Team Lead at LensCrafters is responsible for delivering exceptional customer service and supporting store success by managing key retail and lab processes. The role leads the retail team to provide outstanding service, assists customers with selections, offers recommendations, and supports sales associates; acts as a responsible alternate store key holder. If applicable to the lab, duties include custom fits, accurately placing prescriptions in lenses, ensuring eyewear meets optical standards, training staff on product and store processes, and maintaining lab tools and safety. Qualifications include HS diploma/GED, strong optical and retail experience, solid communication and interpersonal skills, basic math, leadership and training experience, and knowledge of optics. Preferred qualifications include state licensure or ABO certification, and related certifications. The posting notes that compensation and benefits are determined by factors including geography, experience, and local minimum wage requirements, with a comprehensive total rewards package.